77bs Privacy Policy

77bs is a premium online gaming platform for players in Bangladesh. This privacy policy explains how we — 77bs — collect, use, store, and protect the personal information of users of our website, mobile application, and related services.

By accessing our platform or registering an account, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

This policy applies to:

• All members registered on the 77bs website
• Visitors who browse the website without registering
• Individuals who contact us via live chat or email
• Users who access our services from any device

77bs collects various types of information. These are described in detail below:

Personal Identification Information

At the time of account registration, we collect: full name, date of birth (for age verification), email address, mobile number, and residential address. This information is essential for identity verification and account management.

Financial Information

To facilitate deposit and withdrawal processing, we collect payment-related information such as: bKash, Nagad, Rocket, or Upay account numbers (partial, not full), bank account details (for bank transfers), and transaction history. We never store full payment card numbers or PINs.

Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect: play history and betting patterns, records of wins and losses, bonus and promotion usage information, and session duration.

Technical Information

Information collected automatically includes: IP address, device type and operating system, browser information, traffic source and referral, page views, and user navigation patterns.

77bs collects information through the following methods:

• Direct Provision: When you voluntarily provide information through account registration, filling in login forms, sending messages via live chat, or by email.
• Automatic Collection: When you use our platform, information is automatically recorded through cookies, web beacons, and similar technologies.
• Payment Gateway: Transaction confirmation information is received through payment processors at the time of deposit or withdrawal.
• Verification Services: Information may be received from trusted third-party services for identity and age verification.
• Customer Service Communication: Information provided during conversations with you via live chat or email.

77bs uses collected information only for lawful and specific purposes. We use your information for the following:

Account Management and Service Delivery

Your information is used to create and manage your account, verify logins, process deposits and withdrawals, and award bonuses. This information is also needed to enforce the minimum ৳500 deposit and ৳1,000 withdrawal limits.

Security and Fraud Prevention

We analyse information to protect your account from unauthorised access, detect fraudulent transactions, and prevent money laundering.

Personalised Experience

By analysing your gaming preferences and habits, we provide relevant game recommendations, suitable promotions, and personalised offers.

Responsible Gaming Monitoring

Your gaming patterns are monitored to identify signs of gaming addiction and to provide timely support.

Communication and Customer Service

We use your contact information to send important account-related notifications, transaction confirmations, password recovery messages, and to respond to customer service requests.

Legal and Regulatory Compliance

Your information may be used to comply with applicable laws and regulations, respond to lawful requests from authorities, and prepare regulatory reports.

77bs does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

Service Provider Partners

To operate our services, we work with trusted third parties such as: payment processors (bKash, Nagad, Rocket, Upay, and banking institutions), identity verification services, technology and software providers, and game software providers. These partners are permitted to access information only as needed to deliver specific services, and they are bound by strict confidentiality agreements.

Legal Obligations

When disclosure of information is legally required as part of a court order, government investigation, or other legal process, we may provide relevant information to the concerned authorities.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new owner, subject to the same standards set out in this policy.

Consent-Based Sharing

If you give specific consent, information may be shared within the scope of that consent. This consent can be withdrawn at any time.

The 77bs website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

Cookies We Use

• Essential Cookies: These are necessary for the basic functionality of the website — maintaining login sessions, security verification, and form functionality.
• Functionality Cookies: Used to remember your language preferences, display settings, and gaming preferences.
• Analytics Cookies: Used to understand website usage patterns and improve services.
• Security Cookies: Used to detect fraudulent activity and protect accounts.

Cookie Controls

Cookies can be disabled from your browser settings. Please note, however, that disabling essential cookies may affect some website functionality, such as maintaining login sessions.

To protect your information, 77bs has implemented industry-standard technical and organisational security measures:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by SSL encryption.
• Data Encryption: Sensitive information, especially passwords, is stored in encrypted form.
• Access Controls: Only authorised staff may access your information, and only as needed to deliver specific services.
• Firewall and Monitoring: We maintain firewalls and 24/7 monitoring systems to prevent unauthorised access and cyber attacks.
• Regular Security Assessments: The security of our systems is regularly tested and improved.
• Staff Training: All our staff are trained in data protection best practices.

While we strive to ensure the highest level of security, no method of transmission over the internet or electronic storage is completely secure. However, we are committed to taking swift action and notifying affected users in the event of any security breach.

77bs retains your personal information only for as long as it is necessary:

• Active Accounts: Throughout the period your account remains active, and for a specified period after account closure to meet legal obligations.
• Financial Transaction Records: For the period required by legal requirements.
• Identity Verification Documents: For a specified period after account closure in accordance with regulatory obligations.
• Customer Service Records: For the period necessary for service quality review and dispute resolution.
• Cookie Data: Depending on the type of cookie, deleted at the end of a session or after a specified period.

When the retention period ends, we securely delete or anonymise your information.

As a user of 77bs, you have the following rights regarding your personal information:

Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

Right to Correct Information

If your information is inaccurate or incomplete, you have the right to request a correction. Many details can be updated directly from your account settings.

Right to Delete Information

In certain circumstances, you have the right to request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances.

Right to Data Portability

You have the right to receive the information you have provided in a structured, commonly used, and machine-readable format.

How to Exercise Your Rights

To exercise these rights, contact us through our 24/7 live chat support or by emailing [email protected]. We generally respond to your request within 30 days.

77bs is strictly closed to persons under the age of 21. Our services are intended only for adults aged 21 or older.

We do not knowingly collect any personal information from minors. Age is verified at the time of registration. If we are informed that information has been collected from a minor, we will immediately close that account and delete the information.

Parents or legal guardians who suspect their child is using our platform should contact [email protected] without delay.

77bs may update this privacy policy from time to time. This may be necessary to keep pace with changes to our services, technology, or legal requirements.

If there are significant changes to the policy, we will:

• We will note the updated date on this page
• We will send a notification to your registered email
• We will show a notice of the changes on screen at your next login

If you continue to use our services after the changes, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.